Talk
to us
The chat is on every page, bottom right. A real person reads every message and replies there, and by email so you don’t have to wait around.
Text, photos, files and voice notes all work, and you don’t need an account.
Talk to us
A real person reads every message. Replies come here and by email.
Hi. What can we help with?
What helps us help you
Pick what it’s about and the chat opens with it started. The details below get you a full answer in one reply.
01
A payment or a refund
Tell us
- The email address you paid with
- Refunds within 14 days of a payment, no questions asked
02
Something isn’t working
Tell us
- Your phone or browser
- What you did, and what happened instead
- A screenshot or a voice note, if it’s quicker
03
Your account
Tell us
- The email on your account
- Signing in, changing details, or your data
04
An idea
Tell us
- A drill, a feature, or something that annoyed you
- What you’d use it for